頂部
游園須知
歡迎您來到長隆飛船樂園！
為確保每位賓客都能享有安全、舒適、愉悅的游玩體驗，請您配合完成入園前安全檢查，仔細閱讀并遵守本《游園須知》內(nèi)容。如有任何疑問，請與現(xiàn)場工作人員聯(lián)系，我們將竭誠為您服務(wù)！
祝您在長隆飛船樂園擁有奇妙的一天！
?
1、安檢流程：
為保證公眾安全，進入長隆飛船樂園的賓客必須接受安全檢查，請您主動打開隨身行李配合安全檢查?；诎踩紤]，我們可能拒絕賓客攜帶個別物品進入園區(qū)。嚴(yán)禁攜帶以下物品進入園區(qū)：
?
?
● 其他禁止攜帶的物品：帶輪子的運送工具（符合GB/T12996-2012《電動輪椅車》國家標(biāo)準(zhǔn)且最大速度≤15KM/H的電動輪椅車除外）、尺寸超過長110cm×寬 80cm的嬰兒手推車、尺寸超過56cm×36cm×23cm（20寸）的行李箱、有輪冷藏箱、玩具槍、遙控玩具（含無人機）、鑼鼓、高音喇叭、攝影輔助三腳架，違反相關(guān)法律規(guī)定的涉及政治、宗教、商業(yè)等印刷品、宣傳片、橫幅等，以及其他任何可能造成傷害或混亂的物品。
?
2、?為保障所有賓客舒適安全的游玩環(huán)境，您不得進行以下活動：?
● 未經(jīng)園區(qū)允許的出售、出租商品或服務(wù)，包括但不限于導(dǎo)游活動、售賣園區(qū)商品等。
● 未經(jīng)園區(qū)允許的集會、主題活動、演講或行為藝術(shù)等。
● 任何違法、危險、擾亂秩序、具有破壞性的行為，如：打架或威脅他人、對賓客或工作人員使用侮辱性語言或不雅手勢，奔跑或攀爬、翻越欄桿等。
● 違反電梯乘坐規(guī)定，強行將嬰兒車、手推車推上自動手扶梯。
● 不按現(xiàn)場指引隨意停放嬰兒車。
● 將允許進入的載具或推車放置在身后拖行。
● 在人群密集區(qū)域使用自拍桿，乘坐游樂設(shè)施時攜帶及使用自拍設(shè)備。
● 觸摸或投喂動物，在動物展區(qū)開啟閃光燈進行拍攝。
● 著裝暴露，穿戴不適宜、不雅或印有侮辱性語言的衣物。
● 使用遮住部分面部的特效妝容，或用面罩、頭盔等遮蓋全臉或大部分臉，出于醫(yī)療或健康原因佩戴面罩或口罩除外。
● 未在指定吸煙區(qū)域吸煙或使用電子煙。
● 隨地亂扔垃圾或個人物品。
● 法律明令禁止的其他行為。
?
3、其他配合事項：
● 請認(rèn)真閱讀各景點、設(shè)施安全守則，并衡量自身及同行人士的年齡、身高、心智、體能、身體狀況和體重等各方面是否適合體驗。
● 根據(jù)公安機關(guān)的要求，為保障園區(qū)的安全，為賓客創(chuàng)造一個安全的體驗環(huán)境，本園在安檢通道設(shè)有抓拍及錄像功能的攝像頭，將賓客入園信息實時傳送至地方公安系統(tǒng)。
● 如您購買園區(qū)套票、酒店房包票、年卡和其他體驗類產(chǎn)品，需提供指紋、人像、證件號碼、聯(lián)系方式等必要信息（詳情請參閱《長隆度假區(qū)指紋/人像識別技術(shù)使用須知》。
● 照顧及監(jiān)管同行的兒童及長者，請勿讓同行兒童離開監(jiān)護人視線，園區(qū)內(nèi)不得使用親子安全繩。不滿16周歲的游客需成年人陪同入園。
● 為保證園區(qū)動物安全，除嬰兒食品和本人適量飲用水外，謝絕游客帶入其它食品和飲品。
● 視障人士攜帶導(dǎo)盲犬進入園區(qū)時，須遵守園區(qū)相關(guān)規(guī)定，并聽從工作人員的指引和安排，詳情請參閱長隆官網(wǎng)、“長隆旅游”APP《預(yù)訂須知》中《導(dǎo)盲犬進入度假區(qū)的相關(guān)規(guī)則》。
?
4、公司權(quán)利：
● 園區(qū)實行一人一票制，一經(jīng)出售，不可轉(zhuǎn)讓、退票（法律法規(guī)規(guī)定許可的情況除外）；在有效期內(nèi)僅作入場使用，并不適用于需額外收費的特別節(jié)目，過期門票作廢。
● 園區(qū)出于惡劣天氣、園區(qū)承載能力、健康與安全需要或其他必要原因的考慮，可能會臨時更改游樂景點開放時間或臨時關(guān)閉任何部分區(qū)域，暫停或取消劇場表演、演出而不做事先通知，屬于不可抗力事件，不做任何退款或賠償。
● 請留意保管好您隨身攜帶的物品，如有任何財務(wù)損壞或損失，本園區(qū)恕不負責(zé)。
● 園區(qū)部分景點光線昏暗、環(huán)境封閉、VR模擬體驗逼真，幽閉恐懼癥患者、有心臟病史、血壓異常及患有其他類似疾病的人士請勿參玩，因隱瞞實情造成的一切后果由當(dāng)事人自行承擔(dān)。
● 園區(qū)可能會在安排攝像、攝影或錄音，賓客進入園區(qū)視為同意將其肖像、聲音及影像用于公司業(yè)務(wù)、行政和運營用途或其他合法目的。
● 凡違反本園區(qū)守則及園區(qū)內(nèi)的安全守則或做出危險、違法或無禮等行為的人士，或為保障公共安全、治安或秩序，或園區(qū)認(rèn)為的特殊情況所需要等，園區(qū)有權(quán)拒絕該等人士進入園區(qū)，或要求該等人士立即離開園區(qū)而不作任何退款或補償。
?
?
5、攝像、攝影、錄音及直播：
● 為尊重園內(nèi)游客的隱私權(quán)及園區(qū)管理需求，未經(jīng)樂園/酒店書面同意，禁止在場內(nèi)開展與商業(yè)相關(guān)的攝影、攝像、錄音等行為，以及將違規(guī)拍攝、錄制的圖片或音頻、視頻用于商業(yè)用途。
●?未經(jīng)樂園/酒店書面同意，禁止在園區(qū)和酒店開展與商業(yè)相關(guān)的直播活動。
●?未經(jīng)樂園/酒店書面同意，禁止在樂園和酒店使用可能對他人造成安全隱患、影響他人游玩體驗、妨礙樂園或酒店運營的照相機和攝像機，以及包括但不限于以下種類的專業(yè)攝影、攝像輔助設(shè)備，如：三腳架、任何伸縮功能的自拍桿和穩(wěn)定器、照明設(shè)備等。
● 未經(jīng)樂園/酒店書面同意，禁止在園區(qū)內(nèi)或酒店公共區(qū)域內(nèi)操控使用無人機及遙控飛機等飛行器。
●?在未經(jīng)事先許可的情況下禁止從事任何采訪行為，包括但不限于攝影、攝像、錄音、采訪游客、工作人員和演職人員等。
●?所有游樂設(shè)施，參玩時禁止使用自拍桿；所有動物展區(qū)限制使用自拍桿。
?
《導(dǎo)盲犬進入度假區(qū)的相關(guān)規(guī)則》
本規(guī)則適用于需要攜帶導(dǎo)盲犬進入長隆度假區(qū)的視障人士。
長隆度假區(qū)內(nèi)的大部分營業(yè)區(qū)域允許并歡迎持證導(dǎo)盲犬前往。
視障人士攜帶導(dǎo)盲犬進入長隆度假區(qū)（公園、酒店、馬戲場館）內(nèi)的營業(yè)場所前，應(yīng)出示殘疾人證、導(dǎo)盲犬工作證、動物健康免疫證明和犬類登記證。
進入度假區(qū)后，請務(wù)必確保導(dǎo)盲犬一直佩戴導(dǎo)盲鞍并在主人的牽引下。
度假區(qū)內(nèi)暫不能提供導(dǎo)盲犬寄存或看管服務(wù)，建議有朋友或親人結(jié)伴而行。
度假區(qū)部分場所或設(shè)施（如公園和酒店內(nèi)的水上游玩區(qū)域，以及一旦進入則可能引起導(dǎo)盲犬或園區(qū)、場館內(nèi)其它動物產(chǎn)生應(yīng)激反應(yīng)的區(qū)域和設(shè)施等）限制導(dǎo)盲犬進入，具體限制進入的區(qū)域、設(shè)施和時段以各公園、馬戲場館及酒店現(xiàn)場規(guī)定為準(zhǔn)，請咨詢現(xiàn)場工作人員，并聽從其建議。
我們建議您盡早規(guī)劃行程，提前預(yù)訂酒店住房、樂園或馬戲門票等度假區(qū)相關(guān)服務(wù)，并在到達度假區(qū)最少24小時前致電客服電話400-883-0083，告知我們您將攜帶導(dǎo)盲犬的需求、已成功預(yù)訂的訂單詳情和行程安排等信息，以便我們?yōu)槟峁└玫姆?wù)。如您沒有提前告知，到達度假區(qū)后也可向相關(guān)營業(yè)場所現(xiàn)場工作人員尋求幫助，我們?nèi)詫⒈M可能滿足您的需要。
《游園須知》如中、英文本有任何不一致之處，一概以中文文本為準(zhǔn)。
?
"Notes of Park Entry" of Chimelong Spaceship
?
The Chimelong Spaceship is an indoor venue with a "one-way" visit mode. To ensure that every traveler has a comfortable, safe, and enjoyable experience, please obey the guidance during the trip, the guidance of on-site staff, and strictly comply with the following "Instructions to Visit". If you have any questions, please contact the staff!
?
1. Security check process:
To ensure public safety, travelers entering the Chimelong Spaceship must undergo a safety check. Please proactively open your hand luggage to cooperate with the safety check. For safety reasons, we may refuse travelers to bring individual items into the park. The following items are strictly prohibited :
?
?
● Other prohibited items:transportation tools with wheels (Electrically powered wheelchairs whit qualified to the nation standard and at least speed lower than 15 km/h are exclued), baby stroller with dimensions exceeding 110cm in length ×80cm? in width, trunk with a size exceeding 56cm × 36cm × 23cm (20 inch) , wheeled cooler, toy gun, remote control toys (including UAVs), gongs and drums, loudspeakers, photography assisted tripods, political, religious, commercial and other printed materials, promotional films and banners in violation of relevant laws, and any other items that may cause harm or chaos.
?
2.To ensure a comfortable and safe playing environment for all travelers, you are not allowed to engage in the following activities:
● Selling and renting goods or services without the permission of the park, including but not limited to tour guide activities, selling park goods, etc.
● Meetings, theme activities, speeches or performance art without the permission of the park.
● Any illegal, dangerous, disorderly, or destructive behavior, such as fighting or threatening others, using insulting language or indecent gestures towards guests or staff, running or climbing, climbing over railings, etc.
● Violate elevator regulations by forcibly pushing strollers and trolleys onto escalators.
● Park a stroller without following the on-site instructions.
● Place the allowed vehicles or carts behind you and pull it.
● Use selfie stick in crowded areas, and carry and use selfie equipment when taking facilities.
● Touch or feed animals, and turn on the flash in the animal exhibition area for shooting.
● Exposed attire, wearing inappropriate, indecent or insulting clothing.
● Use special makeup that covers part of the face, or use masks, helmets, etc. to cover the whole or most of the face, except for wearing masks or masks for medical or health reasons.
● Smoke or use electronic cigarette in the undesignated smoking area.
● Litter or personal belongings everywhere.
● Other behaviors explicitly prohibited by law.
?
3. Other matters:
● Please carefully read the safety regulations for each attraction and facility, and measure whether the age, height, mental state, physical fitness, physical condition, and weight of oneself and peers are suitable for the experience or not.
● According to the requirements of the public security organs, in order to ensure the safety of the park and create a safe experience environment for travelers, the park is equipped with monitors at the security checkpoint, which can transmit travelers' entry information to the local public security system in real time.
● If you purchase park package tickets, hotel room tickets, annual passes, and other experiential products, you need to provide necessary information such as fingerprints, portraits, ID numbers, contact information, etc. (please refer to the "Instructions for Using Fingerprint/Portrait Recognition Technology in Chimelong Resort" for details).
● Take care of children and elders. Do not let children go out of their guardians' sight, and do not use parent-child safety ropes in the park. Tourists under the age of 16 must be accompanied by an adult when entering the park.
● In order to ensure the safety of animals in the park? [There are animals in the park], tourists are not allowed to bring in other food and drinks except baby food and drinking water.
● When visually impaired people go into the park with a guide dog, they must comply with the relevant regulations of the park and follow the guidance and arrangements of the staff. For details, please refer to the "Regulations on Guide Dog in the Resort" in? " Instructions on Booking" on the Chimelong official website and "Chimelong Travel" APP.
?
4. Company Rights:
● The park implements a one-person, one-ticket system, and once the ticket is sold, it cannot be transferred or refunded (except as permitted by laws and regulations); During the validity period, it is only for admission and does not apply to special programs that require additional fees. Expired tickets will be invalidated.
● Due to adverse weather conditions, park carrying capacity, health and safety needs, or other necessary reasons, the park may temporarily change the opening hours of amusement attractions or temporarily close any part of the area, suspend or cancel theater performances without prior notice. This is a force majeure event and no refunds or compensation will be made.
● Please take good care of your belongings. If there is any financial damage or loss, our park will not compensate.
● Some scenic spots in the park are dark, the environment is closed, and the VR simulation experience is realistic. Claustrophobia patients [if you develop other diseases, it is recommended to list the diseases.], Individuals with a history of heart disease, abnormal blood pressure, or other similar illnesses are not allowed to participate in the game. All consequences caused by concealing the truth shall be borne by themselves.
● The park may arrange for video, photography, or recording, and tourists entering the park will be deemed to have agreed to use their portraits, sounds, and images for company business, administrative, and operational purposes or other legitimate purposes.
● The park has the right to refuse entry to individuals who violate the rules of the park and the safety regulations within the park, or engage in dangerous, illegal, or disrespectful behavior, or for the purpose of ensuring public safety, security, or order, or for special circumstances deemed necessary by the park, or to require such individuals to leave the park immediately without any refund or compensation.
?
If there is any inconsistency between the Chinese and English versions of the "Notes of Park Entry", the Chinese version shall prevail.